FAQ

Booking with us directly allows you more flexibility in changing your stay details, such as dates of stay or any other requests. What’s more awesome is a 10% discount exclusively for anyone who books directly from our website!

All check-ins will be from 3:00PM and check-outs will be by 11:00 AM.

Breakfast is a chargeable add-on option available upon confirmation of booking.

Of course, high-speed Wi-Fi is inclusive and available throughout the hotel premises for your usage.

We’d hate to spoil your stay, so we don’t impose a curfew. Our front desk is also available 24/7 for any assistance you might need.

We are located just a 5-minute car ride to Clarke Quay – Singapore’s Bar and Nightclub District. If you prefer to walk, it’ll take you 15 minutes tops.

If you’re seeking alternatives, just ask our friendly guest service officers at the front desk.

We do not provide an airport shuttle bus. That being said, the airport does have a chargeable shuttle bus service that can drop you off and pick you up at our hotel. Click here for more details.

We also do provide an airport arrival and departure limousine transfer at a fee – just approach our front desk for more information.

There are public parking lots around the vicinity that may be used at the prevailing public carpark rates.

All our rooms are equipped with a safe for your valuables.

Unfortunately, we do not have washing machines available. However, we do provide laundry service for our guests. Drop by the front desk to find out more.

Definitely, you will just have to inform us about the rough arrival timing of your parcel, and mention your name and room number for us to receive your package.

Yes, we are able to store your luggage for you before you check in and even after you check out.

You’d have to be at least 18 years old to check in.

Please do contact us via email at enquiries@solohahotels.com for any requests involving our hotel grounds for any media shoot.

Cancellation policies depend on your booking. Please do not hesitate to read up on the cancellation policies of your respective bookings, when making your stay reservation with us.